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Facilities Customer Service Director — Ops & Maximo
Job in
Montclair, Essex County, New Jersey, 07043, USA
Listed on 2026-08-22
Listing for:
Montclair State University
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Event Management & Planning -
Management
Event Management & Planning
Job Description & How to Apply Below
Montclair State University in Montclair, NJ seeks an Associate Director of Facilities Customer Service to lead the Facilities Customer Service Center and advocate for customer concerns within University Facilities. You will oversee service requests and work orders from intake to fulfillment, coordinating with division staff to meet service expectations.
The role develops policies, manages budgets and personnel, and supports after-hours call services to improve response and stakeholder
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