Adult School Assistant – Montclair Public Library Montclair Public Library

About You

• You are organized and you follow through, and you like the satisfaction of a room that is set up right before anyone arrives
• You are confident with everyday technology (laptops, projectors, microphones, Zoom) and most importantly, you are willing to learn new systems quickly
• You stay calm when the projector will not connect five minutes before a class starts
• You communicate clearly and warmly with instructors, students, and colleagues
• You are detail-oriented and careful with data entry
• You are a team player and understand that the library is one system, not silos
• You are reliable and able to work independently
• You believe libraries are for learning, belonging, and community

As the Library Assistant in the Adult School, you are the person who makes classes happen on the ground. Your day may include setting up a classroom with tables, chairs, and a projector, walking an instructor through starting a Zoom session, processing registrations and payments, answering the phone and the department inbox, and checking student laptops back in at the end of the night.

You will work closely with the Programming Associate, Programming Librarian and the Head of Adult School, and you will be trained on all of our equipment and systems. You may occasionally be scheduled at other library service points.

• Set up and break down library rooms for classes, including tables, chairs, and audio/video equipment
• Set up and operate projectors, microphones, and Zoom sessions for classes, presentations, and concerts, following established procedures
• Process student registrations and payments and maintain accurate roster records
• Serve as a first point of contact for students and instructors in person, by phone, and by email
• Track student laptops and classroom media materials and keep the inventory current
• Provide general office support including correspondence, filing, and supply orders
• Assist patrons with basic technology questions and troubleshooting
• Other duties as assigned

• Wants a quiet back-room job without public interaction
• Avoids technology or resists learning new systems
• Gets rattled when equipment fails in front of a room full of people
• Prefers to work alone and resists collaboration
• Finds physical setup work (moving tables, carrying equipment) undesirable

• High school diploma or equivalent
• At least one year of customer service or office experience (library, school, retail, restaurant, or related setting)
• Comfort with Macs and PCs and willingness to adapt to new technologies
• Strong communication and interpersonal skills
  
  Ability to lift up to 30 pounds and move tables, chairs, and equipment carts
• Ability to work some evening hours

• Associates degree or higher
• Experience with classroom or event audio/visual equipment, which we are glad to teach
• Familiarity with Airtable, Google Workspace, or similar tools
• Conversational Spanish or other languages a plus
• Experience working with diverse populations of all ages including seniors a plus

Schedule:

Part-time, 20 hours per week;
Monday, Wednesday, and Thursday, mostly daytime with some evening hours
Compensation: $17.37 / hour

Reports To:

Head of Adult School
Benefits:
Sick time, professional development opportunities

Montclair Public Library is an Equal Opportunity Employer committed to equity, diversity, and inclusion. Reasonable accommodations available during application/interview processes per ADA. NJ residency required per State Law.