Sr. Imaging Service Specialist

About the job:
Sr. Imaging Service Specialist

A Senior Imaging Service Specialist (SISS) performs and documents planned maintenance and repair of medical diagnostic imaging equipment and associated systems. The SISS works under the supervision of service management to perform the required duties. The SISS must possess highly advanced knowledge and ability to use the required test equipment, demonstrate required electronic and mechanical knowledge and skills, and interpret and effectively utilize service manuals, schematics, and other applicable service information to perform and document planned maintenance and repair of diagnostic imaging equipment and systems.

The SISS must demonstrate advanced organizational skills as well as effective communication, mentor development of technical staff, and interpersonal and customer relations skills applied to interactions with company personnel and clinical staff in accordance with established Renovo operational and personnel policies and procedures.

• Independently and under service management supervision performs general troubleshooting and repairs to the block circuit and component level. Also independently performs installations, calibrations and planned maintenance.
• Proper use of all standard test equipment: multimeter, oscilloscope, dosimeter, AC line analyzer, invasive and non‑invasive imaging test devices, service software and keys, hand and power tools, phantoms.
• Read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams; exercise good system troubleshooting skills and demonstrate understanding of basic aspects of clinical applications and image‑quality requirements related to medical imaging equipment.
• Perform and be available for after‑hours service and emergency calls on weekends.
• Participate in shift scheduling and reasonable travel as required.
• Serve as a mentor to developing imaging and technical team members.
• Service‑manage OEM‑mandated equipment updates/upgrades and satisfactorily complete all required recordings of work performed in Renovo’s CMMS.
• Perform other duties as assigned, within scope and under the leadership of a Renovo supervisor.

• Accountability – Takes ownership of assigned work and responsibilities, follows through and closes the loop.
• Communication – Clearly expresses thoughts and ideas both in written and verbal communications, provides timely information.
• Financial Acumen – Considers financial impact of all decisions. Integrity – Can admit mistakes, is direct and truthful.
• Customer Service – Demonstrates a customer‑first mentality, focuses on meeting the needs of customers and captures feedback to make improvements.
• Priority Setting – Prioritizes assigned schedules and workload.
• Knowledge – Thorough understanding of diagnostic imaging devices and equipment, including specialized training.
• Team Building – Mentors newer technicians, facilitates clear communication among the team, demonstrates care and respect for co‑workers and colleagues.