Director of Facilities & Operations - Montclair State University

Job Title: Director of Facilities & Operations

Reports To: Regional Vice President

Location: The Heights at Montclair State University, Montclair, NJ

Compensation: $-$ per year and a comprehensive benefits package

FLSA Status: Exempt

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non‑profits and/or highly affiliated with a university.

The primary responsibility of the Director of Facilities & Operations is the overall maintenance and custodial of The Heights at Montclair State University in Montclair, NJ. Areas of responsibility include, but are not limited to, fiscal oversight, hiring, training and supervision of maintenance and custodial team members, capital planning, development and implementation of maintenance, cleaning, and preventive maintenance plans, and close collaboration with campus partners to create and maintain a satisfactory housing experience for residents in the community.

• Provide leadership, development and program management for the residential community integrating it into the institutional culture.
• Represent and provide communication about the residential community to University, owner, auditors, state/county/city housing stakeholders, and corporate staff.
• Coordinate on‑site communication and liaison with the University; more specifically, Residential Education and Services, Student Affairs, Finance and Treasury, University Facilities, Auxiliary Services/Dining Services, Fire Safety, University Police, Parking Services, University and Community Relations, etc.
• Assume accountability for the management and administrative operation of the residential community including office management, staff supervision, and facility management.
• Directly supervise one Assistant Director for Facilities and one Maintenance Supervisor. Oversee supervision of subordinate employees in the areas of Maintenance and Operations; responsible for overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with organizational policies and applicable state and federal laws, including interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees;
  
  addressing complaints and resolving problems; maintaining personnel documentation and processing bi‑weekly payroll.
• Oversee human resource functions such as benefits, workers compensation claims, payroll processing, hiring, training and evaluating direct and indirect reporting staff.
• Be available for emergency response at all times (unless arrangements are made with supervisor); support after‑hours duty staff, including response expectations at site.
• Distribute regular status reports about the residential community including a weekly operations report, weekly licensing report, and collaborative reporting with the University for collections, occupancy, and subordinated expenses; include bi‑annual furniture, fixture, and equipment report and tracking; provide prompt and thorough documentation for incidents that may create liability.
• Manage operating and capital budgets, developing annual budget proposals, presenting budgets to University and Owner for approval, ensuring expenditures fall within budget expectations, planning for unexpected expenses, tracking and approving expenditures, accounts payable functions, submitting monthly budget variance explanations, and communicating with corporate accountant.
• Provide oversight of the accounts payable area, including processing invoices for payment, tracking expenditures, containing costs and providing reports regarding expenditures.
• Manage vendor/contractor relationships, including negotiating for cost‑effective and high‑quality services and monitoring vendor activities for contract compliance.
• Oversee the facility management program, including an active preventive maintenance program, promoting a culture of sustainability, a responsive maintenance ticket system with low call‑back volume, a…