Development Operations Manager

• On-Site Location (New Jersey-based position)
• Full Time Schedule (40 hours/week)
• 4-Year Degree Required

JAZZ HOUSE KiDS stands at a pivotal moment, marked by substantial growth, expanding impact, and exciting developments across our organization. From the launch of our arts education program in Lower Manhattan in collaboration with Trinity Church NYC, to record-breaking growth in our arts education programming, to producing the largest outdoor jazz festival in the region, and to advancing student success through our JAZZ HOUSE Music Scholars in-school program, we are fulfilling our mission to build young community leaders and global citizens through jazz.

The Development Operations Manager plays a critical role in strengthening the infrastructure of the Development Department. Reporting to the Director of Development, this role oversees the systems and processes that support the accurate processing, tracking, and reporting of all donations, grants, and corporate gifts. The Manager ensures data integrity, drives operational efficiency, manages department workflows and campaign calendars, supports donor stewardship initiatives, and partners closely with Finance to uphold rigorous reconciliation and documentation standards.

In addition, this role provides analysis of donor trends and performance insights, conducting research to inform cultivation strategies and support sustainable fundraising growth. This is an opportunity for a detail-oriented systems leader to build strong operational foundations that directly advance fundraising success and mission impact.

• Gift Processing + Data Management:
  Responsible for the accurate and timely entry of confidential donation records into our CRM database, tracking contributions, producing timely and accurate reports, and overseeing CRM database.
• Donor & Grant Recordkeeping:
  Maintain clear and up-to-date records to track all donor and grant funding and provide reports as required for presentation to senior leadership and the Board.
• CRM Systems Administration:
  Serve as the Development team’s lead systems administrator: onboard, train, and provide ongoing support to colleagues in CRM use and data integrity best practices.
• Technology Evaluation & Implementation:
  In collaboration with the Director of Development, evaluate, recommend, and implement new technology tools or upgrades that can enhance fundraising capabilities, donor engagement, and revenue growth.
• Monthly Finance Reconciliation:
  Working with the Finance team, complete a monthly reconciliation to ensure all donations are accounted for and reported.
• Reconciliation Documentation Management:
  Take primary responsibility for ensuring that reconciliation communications and all backup documentation are thorough, consistent, and stored in a rational, centralized manner—and attached directly to donor/donation records.
• Administrative & Fundraising Support:
  Provide administrative and fundraising support to the Development team, including invoicing, assisting in grant proposal reviews, drafting contracts, managing grant agreement approval processes, and tracking reporting requirements.

• Reporting Support:
  Provide assistance for individual donors, grant reports and organizational filings, providing up-to-date financial and other relevant information.
• Donor Meeting Preparation & Participation:
  Assist the Director of Development and President + Founder in preparing for donor meetings, including conducting research, and developing decks and other collateral.
• Prospect Research:
  Undertake prospect research and create briefing packets for the Director of Development and President + Founder and senior members of management in preparation for donor and prospect meetings.
• Donor Insights:
  Provide insights and analytics about the donor base, trends, and identifying opportunities for potential cultivation and donor growth strategy.
• Additional Duties:
  May be assigned other related duties, as required.

• Campaign Management:
  Lead the department calendar for all fundraising campaigns, tracking deadlines,…