Community Engagement and Volunteer Coordinator

JOB DESCRIPTION---COMMUNITY ENGAGEMENT AND VOLUNTEER COORDINATOR Overview

Family Promise of Essex County (FPE) is a nonprofit organization dedicated to helping families overcome or avoid the crisis of homelessness.

FPE seeks a skilled community engagement and volunteer management professional to fill the role of Community Engagement and Volunteer Coordinator.

The Community Engagement and Volunteer Coordinator (CEC) is responsible for building community awareness, engagement and support for FPE through volunteer engagement, partnership development, community outreach, and public education initiatives.

The CEC has experience working with diverse socio-economic communities, skills in community organizing and volunteer management, and an awareness of the social service resources in the community. This is a full-time position reporting to the Development Director.

• Ability to write and speak passionately about what’s needed to reduce homelessness and poverty in the local community.
• Identify opportunities for Family Promise participation in community events, fairs, service projects, and volunteer recruitment opportunities.
• Represent FPE at community events and speak publicly to community groups, schools, and other organizations about the work of FPE as needed.
• Maintain and grow a volunteer program that supports Family Promise's shelter, housing stabilization, youth and family, tax assistance, and special event initiatives.
• Cultivate and maintain relationships with Family Promise's network of congregational partners and support efforts to recruit and engage new faith communities.
• Maintain volunteer records and track volunteer participation, service hours, and engagement activities and oversee office volunteers.
• Coordinate Family Promise's Volunteer Income Tax Assistance (VITA) program, including recruitment, scheduling, and management of volunteers.
• Oversee coordination and volunteers for summer enrichment events, holiday events, interfaith hospitality network hosting and other FPE events.
• Develop and implement volunteer recognition and appreciation initiatives to strengthen retention and engagement.
• Recognize and acknowledge community partners and volunteer contributions to FPE.
• Work with the Development Director to strengthen, evaluate, and expand volunteer and community engagement initiatives. Assist with social media coordination.
• Work occasional flexible hours (nights/weekends) as needed to meet with families, volunteers, or staff or to attend community networking or outreach events.
• All other duties as assigned by FPE.

The successful candidate is enthusiastic and can display good judgment, take initiative, communicate clearly and professionally, demonstrate respect and collaboration, and work independently as well as with a team.

• Bachelor's degree preferred. Two or more years of experience in volunteer management, community engagement, nonprofit programming, social services, or a related field.
• Must be able to work independently, as well as effectively within a team.
• Can relate authentically and effectively with people from diverse socio-economic situations.
• Proven oral and written communication skills.
• Ability to mediate in situations involving disagreement or conflict.
• Proficiency in computer functions including Microsoft Office software (Excel, Outlook, PowerPoint, etc.), apps and social media.
• Maintain a flexible schedule.
• Valid driver's license and reliable transportation.
• Familiarity with the Essex County community, available resources and community organizations is a plus.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this classification.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.