Adult Case Manager

Benefits

• Make an immediate impact
• Person first culture
• Opportunity for advancement
• Training & development

Part‑Time
• Weekday Schedule
• Hope’s Promise Respite

Our Adult Case Manager builds strong relationships with families, supervises mentors, and oversees the full matching process for individuals receiving respite services in the community. This role is ideal for someone who communicates clearly, stays organized, and thrives in a structured, people‑centered environment. This is not a group home setting.

• 20 hours per week
• Primarily daytime hours
• Flexibility to set consistent base schedule that works for you

• Serve as the primary point of contact for assigned families
• Conduct meet and greets in the family's home to provide information, guidance and assistance with any application documentation
• Maintain consistent, compassionate communication with families
• Supervise mentors through regular check‑ins, coaching, and support
• Oversee matching for assigned adult participants to ensure safety, compatibility, and program alignment
• Monitor match progress and address concerns promptly
• Review documentation for accuracy and compliance
• Maintain organized case notes and follow established workflows
• Collaborate with leadership on training, match stability, and program improvements

• Daytime availability
• Skilled at building rapport with families and staff
• Strong troubleshooting abilities
• Comfortable supervising and coaching adult mentors
• Organized, detail‑oriented, and reliable
• Able to navigate sensitive conversations with professionalism
• Confident making decisions that prioritize safety and fit
• Experience in behavioral health, youth programs, respite, or related fields

• Familiarity with adult DDD system
• Bachelor's degree preferred; high school diploma with experience can be substituted
• Strong communication and relationship‑building skills
• Previous supervisory experience preferred
• Comfort with structured documentation and digital tools
• Valid driver’s license and reliable transportation

• Clear workflows and supportive leadership
• A mission that truly matters
• A collaborative, compassionate team
• A role where your judgment and communication make a real impact

Hopes Promise Respite is an Equal Opportunity Employer