Operations Manager

Job Description

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!

The Operations Manager manages the operations and personnel for locations with approximately 430 truck units comprised of one or more locations. Roles including Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees and/or a Parts Responsible Person report to you and are there to support the needs of the assigned location. The Operations Manager must be able to accomplish results through the effective delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met.

Ops Managers are responsible for ensuring that financial requirements are being met while balancing the needs of the customers against the requirements of the business. This position is responsible for the management of location(s) performance against comprehensive metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices.

As with all Ryder FMS Shop positions, the Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the field Operations Manager, or Quality Assurance Manager roles.

Shop

Location:

Montebello, CA

Hours:

8AM TO 5PM

Schedule:

Monday
-Friday

Salary | Paid Weekly! | Bonus Eligible

Here it from people who work here!

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

You thought that was it? Take a look at a few of these:
Ryder's most recently been named  Top Company for Women to Work for in Transportation  by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies () ", & one of “Reader's Choice Excellence Awards () " by Inbound Logistics. What about our green initiative…?

We have the largest EV footprint in the  addition to that, Verizon has recognized Ryder with their  Supplier Environmental Excellence Award (https://https/) "

• Operations Management:
  
  Responsible for the oversight of work analysis, vehicle planning and scheduling,scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.
  
  Directly involved in strategic Labor Planning by evaluating incoming work andallocatingresources, balancing shift schedules,establishing operating hours, and level loading workload to maximize efficiency and productivity.
  
  Responsible foroptimizinglabor at the shop, and ensuring theoptimalmix of straight time, O/T and Outside Repair.
  
  Responsible foroptimizingshift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.
  
  Oversee the execution of the Workflow Management process.

• Labor Management:
  
  Provides leadership, training and development to a management team assigned to the branch(es) to include the Operations Manager, Operations Supervisors, Technicians In Charge  and Customer Service Coordinators.
  
  Responsible for Performance Management of all assigned…