Quality Food Safety Supervisor

Responsibilities

Win the shift by ensuring that all aspects of the shift, such as product, equipment, and processes, adhere to world‑class standards for quality, food safety, efficiency, and safety.

Foster a culture of associate engagement by respecting, including, and empowering all associates.

Uphold and promote the company's E5 Leadership Behaviors:
Embrace the Consumer, Ensure Operational Capabilities, Empower and Involve, Engage and Develop, and Expect Ownership and Accountability.

Identify issues, assign actions to the appropriate team member, and follow up to ensure completion.

Escalate issues to department leaders, as needed.

Coach associates toward an independent, problem‑solving mentality to consistently achieve world‑class standards.

Operate with a One Team mentality by collaborating across departments to solve issues and ensure production is on schedule.

Prepare priorities for yourself and your team for the upcoming shift.

Communicate and coordinate important issues with the right team members to solve issues, including cross‑functional partners, incoming shift team leaders, and department leadership.

Deliver on key performance indicators for people, quality, safety, service, and cost.

Engage and develop core competencies in associates through onboarding, training, coaching, and consistent performance feedback.

Achieve all safety goals. Deliver on safety awareness programs to eliminate unsafe acts and conditions that contribute to workplace injuries.

Comply with workplace standards, company policies, and government regulations.

Ensure product quality, advising others to ensure product runs within specification in compliance with quality standards.

Lead the team of associates to serve sales by achieving production schedule attainment, KPIs for throughput and shipping on time, in full.

Ensure cost efficiency by reducing waste, decreasing down time, and overseeing appropriate staff scheduling.

Utilize tablets and essential applications within the tablets, such as Kleanz, SOMAX, Rever, Shift Guides, Intelex, and more, to keep processes running effectively.

Perform data analysis, trending reports, and action plans for the plant's sanitation, quality, and food safety KPIs.

Support the Quality and Food Safety Manager in evaluating compliance to conduct plant‑wide inspections related to quality, food safety, and food defense.

Ensure active participation in the Product Quality and Food Safety Programs, and sanitary conditions in the bakery and supports without hesitation.

Support general plant safety, GFSI (SQF), food safety, food defense initiatives, and good manufacturing practices.

Operate strategically about business needs, set data‑based priorities, and build plans with associates, fellow team leaders, and department leader to achieve improved business KPIs.

Build a culture of continuous improvement and operational excellence, providing consistent leadership in working with bakery leadership and associates while emphasizing teamwork and collaboration that leads to high‑quality products, high associate engagement, and successful financial results.

Drive the realization of operational excellence efforts across the team. Utilize strong decision‑making skills and flexibility to drive sustainable operational initiatives and process improvement activities.

Develop and motivate team members, fostering a collaborative and supportive environment where individuals work together toward common goals.

Support talent development, providing guidance and support to individuals to help them enhance their skills, assume greater responsibilities, and contribute to the overall success of the team and organization.

• 2+ years of bakery or food manufacturing operations management experience.
• Bachelor’s degree in Food Science or related major preferred.
• Bakery operations, quality, food safety, or sanitation supervisory experience (2 years or more).
• HACCP, PCQI, Food Defense Coordinator, and GFSI Certified.
• Sanitation Essentials or AIB Sanitation / Food Safety residence course or similar training/certification.
• Computer skills and proficiency in Microsoft Office programs (Word, Excel, Outlook, PowerPoint).
• Good interpersonal and communication skills.
• Organized and detail oriented.
• Comfortable working in a participative team environment.
• Ability to work under pressure and multitask.
• Ability to read English and follow written procedures accurately.
• Flexible schedule, including weekends and holidays.
• Ability to work off ground level with proper safety equipment and in a non‑air‑conditioned environment.