Retail Brand Representative

Position Overview

Retail Brand Representative responsible for in‑house marketing, promotion and sale of specified products ranging from perfume and fragrance to electronics, and for building strong customer relationships.

• Engage customers in a friendly, professional, and energetic manner.
• Identify customer needs and recommend appropriate computing solutions.
• Demonstrate product features, benefits and real‑world use cases.
• Assist customers in making informed purchasing decisions.
• Promote a complete solution approach by identifying complementary products and services.
• Deliver exceptional customer service that enhances the overall shopping experience.
• Train and educate retail associates on key product features, benefits and selling strategies.
• Conduct informal coaching sessions, product demonstrations and training events.
• Build strong relationships with store leadership and sales associates.
• Serve as a trusted resource for product knowledge and competitive positioning.
• Reinforce client messaging and key selling behaviors during store visits.
• Represent multiple vendor partners with professionalism and enthusiasm.
• Maintain current knowledge of computing products, industry trends and competitive offerings.
• Ensure product displays, signage and merchandising standards are executed properly.
• Gather and share marketplace insights, customer feedback and competitive intelligence.
• Support promotional events, product launches and special sales initiatives.
• Deliver a high‑quality client experience that reflects positively on clients and retail partners.
• Create excitement around products through engaging conversations and demonstrations.
• Consistently represent client brands with integrity, passion and professionalism.

• Previous retail, sales, customer service or brand ambassador experience preferred.
• Interest in technology and computing products.
• Strong communication and presentation skills.
• Ability to build relationships with customers, retail associates and store leadership.
• Self‑motivated with ability to work independently.
• Comfortable speaking to groups and conducting product training sessions.
• Reliable transportation and ability to travel locally between store locations if required.

$21.00 - $21.00 per hour

Acosta Group is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities. Acosta Group utilizes E‑Verify for all job candidates.