Sales Associate

As a Sales Associate at Carter’s, you will be the first point of contact for families with children and will provide exceptional customer service and assistance.

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve customer issues while balancing a busy retail environment.
• Meet customer needs by assisting with omnichannel options to ensure a positive shopping experience.
• Execute and expedite point‑of‑sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Physical capability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Capability to stand or walk for extended periods and climb ladders as required.
• Availability that may include days, nights, weekends, and holidays as scheduled.

• Flexible schedule to fit your life.
• Mental health benefits.
• 30% discount on all Carter’s brands.
• Referral bonuses.
• Advance You Program – tuition‑free GED or bachelor’s degree and English as a second language.
• Professional and personal development programs with training opportunities.

Compensation for this position ranges from $17.00 to $19.25 per hour based on experience and location.

Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

This role may involve reassignment of duties at the discretion of management. The duties described may be changed or reassigned, and additional duties may be required.