Retail Cosmetics Sales Associate - Dior Beaute, Montebello Town Center

Be part of an amazing story. Macy’s is more than just a store—it’s a legacy captured in over 160 years of innovation, traditions, and iconic moments such as the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. These moments have shaped the culture here and make it a unique place to work.

As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. You create a personalized and inspiring shopping experience that builds confidence and drives sales, acting as both educator and beauty expert through product demonstrations, tailored consultations, makeup application, and skincare recommendations.

• Start the day energized, greeting teammates, and preparing the sales floor with a clean, organized environment. Review sales goals, learn about new arrivals and top‑selling items, and stay updated on trends and promotions.
• Focus on the customer, offering a warm welcome, making eye contact, and creating friendly, personal conversations to build relationships.
• Maintain a shoppable space by keeping the counter and floor well stocked, refreshing signage and pricing, and assisting with merchandise moves as needed for a seamless experience.
• Finish strong by sharing our Loyalty program benefits, ensuring customers have everything they need, and ending with a sincere thank‑you and a personal touch.
• Support each other with honesty, care, and collaboration to serve customers and communities better.
• Strive for continuous improvement, pride in work, achievement of sales goals, and learning from one another to deliver individual and store results.

• Flexible availability, including days, evenings, weekends, and holidays, with reliable punctuality.
• Must be able to:
  • Understand and communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules/procedures in English.
• Deliver personalized beauty experiences by building relationships, uncovering customer needs, demonstrating product application, and educating on benefits.
• Drive sales and client loyalty by maintaining an organized space, leveraging clienteling tools, participating in sales events, and staying current through training and vendor education.
• Meet and surpass daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• Have at least one year of customer service or selling experience.

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment, cash registers, and processing transactions.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, colleague resource groups, and volunteer opportunities.

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling, legal, and financial advice

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in a distribution center, enhancing our online shopping experience, buying trend‑setting merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments.

Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are scheduled 12‑24 hours per week. All schedules include weekend shifts. Hourly rates may be complemented by 3%–3% commission on eligible net sales. This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time.

Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.