Accounts Receivable Debt Recovery Agent

Location: Boucherville

Step into the role of an Accounts Receivable Debt Recovery Agent, specializing in managing customer accounts and collecting overdue payments. Engage in proactive communication to resolve debt issues and establish payment agreements effectively.

This position is responsible for navigating all aspects of accounts receivable, including identifying outstanding debts and planning recovery actions. Engage with debtors through phone communication to negotiate terms, handle inquiries, and maintain accurate account information while monitoring debt recovery progress.

Key Responsibilities:

• Track accounts to manage outstanding debts actively

• Initiate and negotiate repayment terms with customers

• Conduct regular follow-ups via phone on payment status

• Resolve any discrepancies and customer complaints

• Notify supervisors about non-compliant accounts

Requirements:

• High School Diploma or GED required

• Minimum of 2 years in collections or similar role

• Strong skills in Microsoft Office necessary

• Professional handling of confidential information

• Detail-oriented with excellent customer service abilities

Leverage your expertise in debt recovery to foster positive customer relationships while ensuring successful payment collection.
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