Collection Agent Team

Position: Collection Agent with Novatech Team
Location: Sainte-Julie

Join Novatech as a Collection Agent and help optimize cash collections in a hybrid role. Utilize your strong negotiation skills in a supportive, growth-focused environment.

In this role, you will support the Credit and Collections team by managing customer accounts and ensuring timely payments. You'll be key in communication and follow-up processes while documenting any billing disputes. Collaborating with various departments is crucial to resolving issues efficiently and maintaining compliance with internal policies.

Key Responsibilities:

• Oversee overdue accounts, coordinating collection activities

• Communicate to ensure timely payments from customers

• Execute thorough follow-ups on payment arrangements

• Document billing discrepancies and escalate appropriately

• Work closely with internal teams for issue resolution

Requirements:

• 3-5 years in collections or accounts receivable

• Strong negotiation and problem-solving abilities

• Proficiency in Excel and Outlook

• Excellent communication and collaboration skills

• Attention to detail and judgment in decision-making

Contribute your skills to Novatech's mission while advancing your career in collections.
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