Quality Assurance Manager

Description

Description

Quantic UTC, a division of Quantic Electronics, develops and manufactures mission-critical ceramic capacitors under both the Quantic UTC and Quantic Eulex brands for the High-Rel market, primarily for the Mil/Aero, Test and Measurement, and Space markets. At Quantic UTC we believe culture is the foundation on which our business is built and will flourish; we strive for a culture that emphasizes transparency, collaboration, having fun, and getting stuff done;

no egos, no jerks.

The Quality Assurance Manager is responsible for leading the quality strategy, processes, and systems to ensure all products meet or exceed customer and regulatory requirements. This hands‑on management position will oversee all quality operations for the UTC and Eulex products, ensuring compliance with ISO 9001 standards and driving continuous improvement throughout the manufacturing processes. This position will lead a team of quality professionals and collaborate cross‑functionally to foster a culture of quality and accountability.

Quality System Oversight, Compliance & Documentation:

• Develop, implement, and maintain the company’s quality assurance programs, policies, and Quality Management System (QMS) in compliance with ISO 9001, Mil‑Std‑790, and other relevant certifications and regulatory standards specific to electronics manufacturing.
• Establish, document, and enforce quality procedures, metrics, and testing protocols for raw materials, in‑process components, and finished capacitors.
• Oversee rigorous testing processes, including, but not limited to, IR, Capacitance, DWV, and DPA, to guarantee capacitor reliability and performance.
• Maintain quality processes and procedures, including Document and Revision Control, Engineering Change Process, and Non‑Conforming Material Review.
• Analyze production processes, identify areas for improvement, and implement corrective and preventive actions using methodologies such as Six Sigma and Lean Manufacturing.
• Collaborate with engineering, operations, and supplier teams to resolve quality issues and ensure all equipment is properly maintained and calibrated.
• Manage customer complaints, feedback, and quality‑related inquiries, acting as the primary point of contact for quality matters and providing corrective action reports as needed.
• Prepare and maintain quality documentation, including manuals, SOPs, test plans, defect tracking, and regulatory reports.
• Ensure the facility meets regulatory requirements (ISO, FAR, CMMC, etc.), maintaining accurate and thorough documentation of quality procedures, policies, and audit results.
• Ensure compliance with Federal Acquisition Regulation (FAR) clauses relevant to product and service quality, procurement standards, and contract obligations for government contracts.
• Identify potential risks in processes and implement strategies to mitigate them. Ensure compliance with all relevant regulations and standards, including cybersecurity risks related to CMMC.

• Conduct regular internal and external audits, inspections, and risk assessments to ensure compliance and address non‑conformities promptly.
• Lead internal audits and provide support to ensure the site is prepared for and participates in external ISO, customer, and regulatory audits.
• Ensure corrective actions are implemented and verified for effectiveness, ensuring continuous improvement across the organization.

• Lead, train, and manage the QA team, including hiring, performance management, and ongoing growth and development to ensure high team performance and adherence to best practices.
• Foster a culture of quality, accountability, and continuous improvement throughout the organization.
• Ensure safety procedures are in place and followed.

Education: Bachelor’s degree in Engineering, Quality Management, or a related field.

Experience and Knowledge:

• Minimum of 5 years of experience in quality management, preferably in an ISO 9001 manufacturing environment.
• Experience managing a Quality team is required.
• Strong knowledge of ISO 9001 / AS9100 and quality management systems.
• Knowledge of MIL‑STD‑790…