Patient Care Cordinator​/Office Receptionist

Job Description

Patient Care Coordinator

Scheduling and Front Desk

• Book, change, and confirm patient appointments.
• Greet patients and answer phone calls or messages.
• Manage doctor and treatment calendars to keep the office running smoothly

Patient Communication

• Answer questions about upcoming procedures and office policies.
• Help patients understand their basic care steps and instructions.
• Build trust and act as a helpful guide throughout the patient's visit

Job Requirements

• Education: High school diploma required; associate or bachelor’s degree in health administration preferred.
• Skills: Strong communication, basic computer use, organization, and knowledge of medical terms.
• Experience: Previous office or customer service work in a medical, dental, or clinic setting

Administration & Scheduling

• Manage intake:
  Register new patients and gather initial health histories.
• Schedule care:
  Book appointments, manage doctor referrals, and track follow-up visits.
• Keep records:
  Update electronic health records (EHR) accurately while maintaining strict patient privacy.

Full Service Audiology Clinic

Full Service Audiology Clinic