Seasonal Guest Service Representative II w

Job Description - Seasonal Guest Service Representative II w/benefits (260001WN)

Seasonal Guest Service Representative II w/benefits

260001WN

United States-California-Monterey

Monterey Pay Range: $20.28 or more DOE

This is a seasonal position with an expected end date of Dec 30, 2026

While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the Navy Lodge Monterey, no two days will look the same.

You can expect an unforgettable, yet dynamic work environment.

We are a driven and enthusiastic team supporting a high volume business, who push ourselves and those around us to develop personally and professionally, every single day.

This is where YOU fit in:
Monterey Navy Lodge is in need of a Guest Services Representative to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. Your work will make an impact and support how our organization serves the best customer – our Military patrons and their families.

• Provide excellent customer service to our valued and honored guests.
• Issue room keys, operate the telephone switchboard, and utilize computerized Property Management Systems.
• Communicate with Navy Lodge personnel and chain of command.
• Reconcile daily transactions of all accounts.
• Follow all local safety regulations. Inform supervisor of hazardous conditions.
• Maintain lobby appearance including cleaning, mopping, dusting, and organization of assigned work areas.
• Set‑up, breakdown, and clean‑up of the complimentary “self‑service” breakfast bar and other events in the lobby area.

• 1 year of general office clerical experience and progressively responsible experience.
• May substitute one half year of academic study above the high school level for 6 months of experience.
• Must possess the knowledge and skills necessary to perform job duties.
• Must pass a pre‑employment criminal background check.

We know you work hard, and cultivate the very best solutions for your family – and that’s why we offer a competitive federal wage & comprehensive benefit plan!

• Life insurance
• Sick and annual leave accruals
• Continuity of Employment Programs for Military Spouses
• Tax‑free shopping, worldwide, at any Navy Exchange location
• Access to base amenities (varies by location)
• Employee assistance program

Include Life Mart Discount Savings Program

• GENERAL
  
  EXPERIENCE:
  
  1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.
• SPECIALIZED
  
  EXPERIENCE:
  
  1 year progressively responsible experience related to the position to be filled.
• SUBSTITUTION OF EDUCATION FOR
  
  EXPERIENCE:
  
  Study completed in a college university or junior college above the high school level may be substituted on the basis of one‑half academic year of study for 6 months of experience.