Medical Office Manager

We are a physician‑led specialty medical practice seeking an experienced Practice Manager to oversee daily operations and support a high‑functioning clinical team. This is a hands‑on leadership role responsible for staff management, operational workflows, patient experience, and administrative oversight.

We are a physician‑led specialty medical practice seeking an experienced Practice Manager to oversee daily operations and support a high‑functioning clinical team. This is a hands‑on leadership role responsible for staff management, operational workflows, patient experience, and administrative oversight.

• Oversee daily front‑and back‑office operations
• Manage, schedule, and supervise clinical and administrative staff
• Approve timecards and ensure appropriate clinic coverage
• Interview, hire, onboard, train, and evaluate staff
• Conduct performance reviews and manage corrective actions
• Foster a collaborative, accountable, team‑based culture

• Maintain provider schedules and on‑call calendars
• Ensure office readiness, cleanliness, and equipment functionality
• Oversee office supply purchasing and inventory control
• Review and approve invoices and internal expenses
• Maintain OSHA logs and workers’ compensation reporting

• Serve as escalation point for patient concerns and complaints
• Ensure timely referral coordination and follow‑up
• Support communication with hospitals, dialysis units, specialists, and community partners
• Monitor patient experience feedback and implement improvements

• Working knowledge of CPT, ICD‑10, HCPCS, and insurance workflows
• Coordinate with billing team on denials, authorizations, and follow‑up
• Support compliance with Medicare, Medicare Advantage, and commercial payers
• Monitor operational reports and identify workflow or revenue gaps

• Serve as EMR superuser for office workflows
• Support staff training and efficient EMR use
• Troubleshoot basic workflow and IT issues

• High School diploma or equivalent
• Minimum 2 years of medical office management or healthcare operations experience
• Experience supervising staff in a clinical setting
• Knowledge of medical insurance processes
• Strong organizational, communication, and leadership skills
• Comfortable working in a fast‑paced, high‑responsibility environment
• Computer proficient (EMR systems, Microsoft Word/Excel)

• Associate’s or Bachelor’s degree
• Experience in a specialty practice
• Epic EMR experience
• Exposure to billing, coding, or revenue cycle operations

• Medical office setting
• Sitting, standing, walking throughout the day
• Occasional lifting up to 25 lbs

• Reliable, responsive, and accountable leadership
• Strong follow‑through and problem‑solving skills
• Ability to manage people and systems simultaneously
• Patient‑centered mindset with operational discipline