IT Tier 2 Support Technician; FHAZ & HLC

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Global in service but local in approach, Nisga'a Tek is committed to high-quality service to those who defend us. Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing intelligence, IT, cyber security, training, logistics, administrative, acquisition, and background investigation services.

Summary:

The IT Tier 2 Support Technician will perform the following - Mobile Device Management (MDM).

Essential Job Functions:

• Client Configuration Management, End User Support. The duties will include planning, installation, maintenance during or after-work hours, troubleshooting, & managing all RSS servers & applications.

Necessary Skills and Knowledge:

• Knowledge of macOS, Windows, iOS, & Active Directory.
• Familiar w/ Ivanti Management Suite (or equivalent ITSM Platforms, & Windows imaging.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.

Minimum Qualifications:

• Associate's degree from an accredited college or university
  • Substitute w/ 3+ years of experience
• Training, Certifications, EXP, & Clearance Requirements:
  • IAT Level II (CCNA Security/CSA+, GICSP/GSEC, Security+ CE, or SSCP) Cert. & applicable CE/OS Cert. & Knowledge of macOS/Windows/iOS

• Secret Clearance

The salary range for this position is $58,240.00 to $65,520.00 annually.

Benefits include medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.