Tier 2 Support Technician

Location(s): Monterey, CA

Hours: Regular Full-Time

Salary Range: $65k/yr - $79k/yr

This position requires a current and active Secret Clearance at the time of application.

The person in this position provides telephone, or office support services. The duties will include all Tier 1 and 2 duties, advanced OS support, intermediate account support, advanced software support, intermediate hardware support, deploying Mac, Windows and iOS images to devices.

• Familiarity with Ivanti Management Suite, and Windows imaging.

• Associate’s degree (AA/AS) in Information Technology or related field
• or 2+ years of directly relevant hands‑on IT support experience.
• Bachelor’s preferred, not required.

• IAT Level I (A+ CE or Network+ CE) — required.
• IAT Level II (Security+, CySA+, or SSCP) — preferred for shift leads/escalation or when privileged admin access is assigned.
• Vendor OS cert (Windows or Apple) preferred for imaging/break‑fix.

This is largely a sedentary role; however, some filing is required. The ability to move files, open filing cabinets, and bend or stand as necessary would be required.

• Retirement/401k with an employer match
• employer-paid health, dental, vision for employees
• flexible spending accounts (HSA/FSA)
• company partially funded HSA
• STD/LTD
• professional development
• tuition and certification reimbursement
• spot award recognition
• PTO
• Floating Holidays

JASINT provides equal employment opportunities to all employees and applicants without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic testing results, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

JASINT participates in E-Verify and will provide the federal government with I‑9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E‑Verify, please visit dhs.gov/e‑verify.