Water Demand Manager

Water Demand Manager

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

Direct, manage, and coordinate Water Demand Division programs, including water conservation, supply emergencies, permits, variances, allocations, and demand forecasting; collaborate with internal divisions and external agencies; and provide high-level administrative support to the General Manager and Board of Directors.

This position receives administrative direction from the General Manager and exercises direct supervision over technical and contract staff.

The following duties are typical for positions in this classification. Any single position may not perform all these duties and/or may perform similar related duties not listed here:

• Direct the Water Demand Division, overseeing water conservation and efficiency initiatives, permitting, and demand management programs.
• Develop and implement Division goals, policies, and priorities; administer procedures.
• Recruit, train, evaluate, and discipline personnel; coordinate professional development.
• Plan, assign, and review staff work; resolve operational issues.
• Interpret regulations for staff, agencies, officials, and the public.
• Maintain open communication with the General Manager and serve on the District’s management team.
• Represent the Division to internal departments, external agencies, boards, committees, and stakeholder interest groups.
• Prepare and manage the Division’s annual budget; forecast resource needs;
  Monitor Division expenditures and implement budget adjustments.
• Administer consultant and contractor service agreements when appropriate; ensure deliverables are completed in a timely manner.
• Ensure compliance with applicable codes, laws, and regulations, including the California Environmental Quality Act (CEQA).
• Draft ordinances, rules, and other guidelines; present items to the Board.
• Interpret and recommend Board policy related to conservation, supply emergencies, permits, and allocations.
• Conduct organizational and operational studies; recommend program improvements.

• Stay current on trends and innovations in water conservation and demand forecasting.
• Design and implement water demand management and conservation programs.
• Propose policy updates and water use incentives to promote conservation and demand reductions.
• Lead public and business education initiatives on water conservation.
• Conduct workshops and make presentations to community groups, elected officials, media, and governing bodies about water conservation.

• Manage jurisdictional water allocation programs.
• Review development plans to forecast water demand.
• Issue permits, collect connection charges, and inspect properties for compliance.
• Track water allocations, supply availability, and permit activity.
• Oversee water use data collection and analysis; maintain demand databases and reports.
• Assess customer service experience and recommend staffing and/or service level improvements as needed.
• Evaluate development proposals, advise on applicable rules and policies, and recommend appropriate conditions.

Knowledge of:

• Strategic objectives, organizational structure, and operational functions of water conservation and water demand management programs.
• Principles and practices of division-level planning, policy development, program implementation, and administrative oversight.
• Public‑sector budgeting, financial planning, fiscal control, and resource allocation practices.
• Principles and practices of executive‑level supervision, workforce planning, staff development, training, and performance evaluation.
• Advanced principles and practices of urban and regional planning, environmental policy, and environmental review, including interagency coordination.
• Contract strategy, procurement, administration, and negotiation fundamentals applicable to professional services agreements and program deliverables in the public sector.
• Water conservation policy development and…