Senior Account Specialist

Position: Senior Account Specialist I
Manages assigned customer accounts by handling a variety of pre/post sales functions to ensure the highest quality of customer service.

Principal Responsibilities:

Manages contract customer accounts less than $15m to $5M
Intermediate Inventory management and review
Manage Intermediate Consignment Inventory with 5 - 15 locations
Understands supported contract and adheres to requirements
Produce basic reports as required
The ability to work overtime/storm response when necessary
Proactively puts together and understands basic price adjustment
Assists with RFQ's for assigned contract customers
Prioritize incoming emails and tasks to meet deadlines
Intermediate Microsoft office Suite skills
Complete Master Data requests as needed
Intermediate Power BI skills
Participate proactively in customer meetings
Anticipate the requirements needed to support the RSM's/Directors
Travel as needed for customer relations or inventory counts 10%
Proactively communicates pertinent information with cross functional teams and Supervisor as required
Ability to communicate with customers
Assist with special projects as needed