Communications Operator

Overview

Division Enrollment Management/Student Affairs - DSM

Department

Department Police Department

FLSA

FLSA Non-Exempt

Salary Grade

Salary Grade 105

Salary Classification

Salary Classification Classified

Annual Salary Range

Hourly Salary Range

Hourly Salary Range $13.00 - $15.33

Employment Status

Employment Status Full Time 12 Mos Regular

The purpose of this position is to communicate, provide information, and support for University Police Officers and the campus community. Assist in duties to ensure the safety and well-being of students, faculty, staff, and the public. Perform specialized duties to ensure the functionality of the Police Department.

• Monitor and dispatch calls to and from police officers.
• Receive and direct calls through the campus switchboard.
• Monitor fire and burglar alarms, door access, and camera systems.
• Log daily radio communications.
• Enter and maintain citations, case files, and report logs. Manage records index and files.
• Maintain campus parking registration and issue parking permits to students, faculty, contractors, and guests.
• Issue keys to Motor Pool and Physical Plant employees.
• Provide investigative assistance and research using the Alabama Criminal Justice Information System, National Criminal Information Center, and ALACOP.
• Coordinate lost and found items, and manage the return of properties.
• Answer emergency phone lines, Code Blue, and emergency call boxes. Determine nature and location of emergencies, priority, and dispatch appropriate units.
• Monitor for inclement weather conditions and report to essential personnel.
• Process requests for work orders in Flow Path.

This position is a 12-hour rotating shift.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. The individual holding this position will serve as a representative of the University and, as such, shall promote a positive impression by demonstrating a collegial and professional customer-service approach at all times.

• Provide information to campus visitors and guests by phone or in person.
• Interact and speak with faculty, students, and visitors to promote a healthy relationship between the University Police Department and the various organizations on campus.
• Flexibility to work shifts outside the norm in emergency situations.

• Knowledge of University policies, rules, and regulations;
• Knowledge of the campus layout which includes streets, intersections, buildings, entries, time of use, and purposes for buildings;
• Basic knowledge of computers to include Microsoft Office Outlook, Word, Excel, and Access;
• Knowledge of Police and Campus Security Safety Procedures;
• Knowledge of Alabama Criminal Justice Information System, National Criminal Information Center, burglar alarms, fire alarms, door access, campus notification system, Banner, Flow Path, and CPark Vehicle Registration System;
• Good customer service and interpersonal skills;
• Ability to communicate clearly and concisely, both orally and in writing;
• Ability to maintain confidential information, prioritize duties, and remain calm in volatile situations;
• Knowledge and ability to operate campus switchboard and radio communication equipment.

The educational requirement for this position is:
High School diploma/ GED

Education substituted for experience? No

This position requires: 2 years of related experience.

Experience substituted for education? Yes

Certifications, licenses, professional designations, or other qualifications required for this position include:

• NCIC Certification (National Criminal Information Center)

Certifications, licenses, professional designations, or other qualifications preferred for this position include:

None

Open Date 02/01/2026

Open Until Filled Yes

Additional Statement

The University of Montevallo does not discriminate against job applicants based on their national origin or citizenship or immigration status. Because of the costs associated with visa sponsorship/transfer, the University typically will not sponsor applicants for a work visa or transfer of an existing visa. No commitment for visa assistance and/or sponsorship can be made until a thorough search is conducted, including a proper and methodical review of all applicants.

Required fields are indicated with an asterisk (*).

• Letter of Application
• Resume
• Required Documents

University of Montevallo Human Resources and Risk Management

Station 6055 Will Lyman House Montevallo, AL 35115