Front Desk Representative
Listed on 2026-09-18
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Benefits
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Safe Splash Swim School in Montgomery Village, MD is looking for a friendly and energetic Front Desk Representative to be the welcoming face of our school! This is a fantastic opportunity to join a passionate team dedicated to teaching water safety and swimming skills to students of all ages. If you love working with people and thrive in a fun, fast-paced environment, we want to hear from you!
Responsibilities- Greet and check in students, parents, and guests with a warm and professional demeanor
- Answer incoming calls, respond to inquiries, and provide information about swim lessons and programs
- Process enrollments, schedule swim lessons, and manage class rosters
- Handle customer payments, process transactions, and maintain accurate records
- Address customer concerns and escalating issues to management when necessary
- Maintain a clean, organized, and welcoming front desk and lobby area
- Support swim school staff with administrative tasks and daily operations as needed
- Previous customer service, front desk, or receptionist experience preferred
- Strong communication and interpersonal skills with a positive, can-do attitude
- Comfortable working with scheduling software, point-of-sale systems, and basic computer programs
- Ability to multitask and stay organized in a busy, customer-facing environment
- Reliable, punctual, and a strong team player
- Enthusiasm for working with children and families is a must
- Sales experience required
Safe Splash Swim School is a trusted name in swim education, committed to building water confidence and life-saving skills in swimmers of all ages and abilities. Families love us for our patient instructors, structured curriculum, and safe, supportive environment. Our team members enjoy a fun workplace culture, flexible scheduling, and the rewarding experience of making a real difference in the lives of their community.
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