Loss Control Coordinator

Department
:
Loss Control Division of AMIC and MWCF

Reports To
:
Loss Control Manager

FLSA Status
:
Exempt

Salary Class
: 104

Summary This position is responsible for performing administrative and support functions for the Loss Control Division. This role serves as a key resource for both internal staff and external clients by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Maintains and updates the Loss Control management system (RCT), ensuring accuracy, completeness, and data integrity. RCT data includes client contact information, recommendation response, risk management award records, and training events.

Reviews and proofreads loss control reports for accuracy and completeness, distributes finalized reports to clients via RCT.

Maintains recommendation response diary and sends 2nd Request for recommendation response forms to appropriate clients via RCT.

Proofreads quarterly board reports for both AMIC and MWCF, ensuring clarity, consistency, and professional presentation.

Assists with quarterly newsletter; proofing articles, providing data for content.

Tracks online training as well as assists clients with setting up accounts with online training provider.

Assists with maintaining the Loss Control webpage through coordination with a third‑party webmaster, including posting training events, updating personnel information, and ensuring current services are accurately represented.

Assists with RCT maintenance including updating user permissions, maintaining recommendation database, use of error reporting system, and editing of forms and templates within RCT.

Assists with generating and providing Power BI reports to Loss Control Representatives, underwriting, and management.

Prepares and distributes invoices for training events, ensuring accuracy and timeliness.

Collaborates closely with the Accounting Department to reconcile revenue and maintain accurate financial records for all training activities.

Responsible for the annual Risk Management Award program ensuring accuracy, completeness, and data integrity. Responsibilities include gathering and calculation of data, purchasing awards, and dispersal of awards plaques and annual awards to all recipients.

Assists with inventory and ordering loss control supplies.

Assists with marketing campaigns for loss control services and training events.

Assists with annual loss control seminars including coordinating catering, venue scheduling and securement, registration, and creating and dispersing certificates of training.

Communication & Support

Serves as a point of contact for Loss Control Representatives, clients, and internal staff.

Responds to inquiries, resolves issues, and provides information regarding Loss Control programs and services.

Supports departmental initiatives and contributes to continuous improvement process.

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving – Identifies and resolves issues in a timely manner by gathering and analyzing information effectively. Develops and evaluates alternative solutions and applies sound judgment, even when addressing sensitive or emotionally charged situations.

Interpersonal Skills – Focuses on solving conflict, not blaming. Maintains confidentiality. Keeps emotions under control.

Written Communication – Edits work for spelling and grammar. Able to read and interpret written information.

Ethics – Treats people with respect. Works with integrity and ethically. Upholds organizational values.

Organizational Support – Follows policies and procedures. Completes administrative tasks correctly and on time.

Planning/Organizing – Prioritizes and plans work activities. Uses time efficiently. Ability to multi‑task.

Professionalism – Treats others with respect and consideration regardless of their status or position.

Accepts responsibility for own actions.

Quality – Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.

Attendance/Punctuality – Is consistently at work and on time. Ensures…