Court Services Clerk

Overview of the Position The U.S. District Court for the Middle District of Alabama is recruiting for the position of Court Services Clerk. This position is on the staff of the Clerk of Court. The Court is seeking for a well-organized, detail-oriented individual who possesses exceptional interpersonal and customer service skills and enjoys working with the public. The Court Services Clerk performs a variety of operational and administrative duties.

The typical work schedule for this position is Monday through Friday 8 a.m. until 5 p.m. This is an on-site position located in Montgomery, Alabama that reports to the Counsel to the Clerk of Court/Director of Court Services.

• Provide customer service to all internal and external contacts. Answer and route incoming calls, prepare case files, and assist the public in the use of computerized databases. Provide basic information to the public, bar, and court.
• Operate a variety of copying and records equipment.
• Receive, stamp, and review incoming documents to determine conformity with appropriate rules, practices, and court requirements. Ensure assignment of case numbers; prepare and enter case information in automated system and route documents to proper staff after acceptance.
• Review and accept appropriate documents. Open cases in the case management system, and docket initial case opening events.
• Inform customers of required fees, receive payments, and issue receipts. Secure funds in cash register, balance cash drawer at the end of the day, and process receipts for filed documents.
• Sort, classify, and file case records. Maintain integrity of the filing system by monitoring proper access to records and maintaining timely and accurate filing of documents.
• Retrieve files and make copies of records for court personnel, attorneys, and others.
• Certify court documents and create and process new case files.
• Scan, copy, file, pick up, sort, and process mail and overnight packages. Prepare, ship, and retrieve records from the Federal Records Center.
• Oversee and identify supply needs for the court.
• Respond to requests from court units for supplies, materials, and equipment required to function optimally.
• Perform other duties as assigned.

All candidates must have a high school diploma or equivalent. Bachelor’s degree is highly desired. The position requires an ability to communicate information accurately and in a timely manner, and to handle multiple workload demands. The applicant must have at least one year of specialized experience. Specialized experience includes progressively responsible clerical or administrative experience requiring the regular and recurring application of a body of rules, regulations, directives, or laws and involves the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation.

Applicants must also possess effective oral and written communication skills, exercise mature judgment, and have skill in multi-tasking. The successful candidate should demonstrate:

• Excellent organizational skills and experience handling multiple tasks and projects.
• The ability toget along well with others.
• Strong verbal and written communication skills and the ability to work effectively with a varietyof people, either in person, on the phone, or through electronic communications.
• The ability towork without supervision and take initiative.
• The ability to work with strict deadlines and in fast-paced environment.
• Experience working in Microsoft Office.
• Ability to lift up to 25 pounds and to sit or stand for long periods of time with or without accommodation.

Employees of the U.S. District Court have access to an excellent benefits package which includes the Federal…