Senior Business Analyst

As a Senior Business Analyst, you will be at the forefront of our client’s shift from a complex, monolithic system to a state‑of‑the‑art, flexible digital platform. This multi‑year project aligns with federal standards ensuring innovative, compliant, and efficient operations.

• Lead contract review and monitoring activities related to development, configuration, and operations, ensuring vendor compliance and delivery.
• Collaborate with multiple vendors and cross‑functional teams in both virtual and in‑person settings to ensure alignment with project goals.
• Review, analyze, and approve project artifacts, documentation, and software products generated by vendors.
• Act as a liaison between technical teams, vendors, and business stakeholders, ensuring clear communication and understanding of project scope and requirements.
• Support the requirements management process, translating business needs into technical specifications and validating vendor solutions.
• Participate actively in all project phases, including planning, execution, and delivery, using agile or traditional project management methodologies.
• Assist with CMS reporting, accreditation, and certification activities, maintaining compliance across all project deliverables.
• Track project progress, issues, risks, and variances, reporting to senior leadership and relevant stakeholders.
• Foster strong stakeholder relationships through effective communication, presentations, and documentation.
• Maintain project records, artifacts, and schedules to facilitate transparency and accountability.

• Minimum of 7 years as a Senior Business Analyst, with at least 3 years specializing in business process modeling and management.
• At least 5 years of experience in MMIS or major healthcare payers.
• A minimum of 2 years managing multi‑vendor projects, demonstrating strong stakeholder engagement.
• Proficiency with Visio, MS Project, Office 365, Webex/Teams.
• Deep understanding of the software development life cycle (SDLC) and project management methodologies (Agile, Waterfall, etc.).
• Strong analytical, problem‑solving, and business process analysis skills.
• Excellent verbal and written communication abilities, capable of engaging with diverse audiences including executives and subject matter experts.
• Demonstrated ability to work independently and effectively manage complex, conflicting priorities.
• Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

• Over 10 years of experience as a Business Analyst, including extensive business process management expertise.
• More than 5 years within MMIS or healthcare payer environments.
• Experience in leading teams within large, multi‑contractor organizations, including matrixed or centralized team leadership.
• Advanced skills with Microsoft Office suite, SharePoint, and technical documentation.

• Bachelor’s degree in Business Administration, Information Technology, or a related field. Equivalent work experience may suffice.

Publishing Pay Range: $60.00 – $65.00 USD Hourly