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Customer Service Rep

Mortgage Complaint Escalation Specialist

Job in Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: Carrington
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A financial services company is seeking a Mortgage Customer Service Advocate to handle complex customer complaints. You will be responsible for researching and resolving issues across multiple channels, maintaining documentation, and collaborating with internal resources. Ideal candidates have 3 to 5 years of experience in legal customer service and strong communication skills.

This role offers competitive hourly pay between $35.00-$40.00 plus an annual bonus and encompasses a supportive team environment.
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