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Customer Journey Architect & CS Toolkits Lead

Job in Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: Verint Systems, Inc.
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Technical Support
  • IT/Tech
    CRM System, Technical Support
Job Description & How to Apply Below
Verint Systems, Inc. is looking for a CS Journey & Programs Specialist in Montgomery, Alabama. This role demands a strategic blend of customer journey mapping and operational support, aiming to enhance the Customer Success experience. Candidates should have over 5 years in Customer Success roles, strong writing skills, and experience with CRM tools like Salesforce. You will work cross-functionally to develop resources that drive consistent customer engagement and satisfaction.

Verint is committed to equal opportunity and maintaining a workplace free from discrimination.
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