Customer Service Representative
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-06-30
Listing for:
Norris Insurance Group Llc
Full Time
position Listed on 2026-06-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Wellness resources
- Flexible schedule
- Vision insurance
- 1 - 2 years of customer service experience
- Pleasant personality and dependable
- Preferred: P&C insurance license
- Skilled in using computer programs and comfortable with Microsoft Office Suite, Excel, Word, etc.
- Excellent interpersonal skills and communication skills – written, verbal, and listening
- People-oriented, organized, and able to work independently as well as with the team.
- Ability to multitask
- Establish customer relationships and follow up with customers, as needed.
- Answer phones/incoming calls as well as making outbound calls.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Job Type: Full-time
ShiftNo nights
Ability to commute/relocateTroy, AL 36081:
Reliably commute or plan to relocate before starting work (Required)
In person
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