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Strategic Customer Success Consultant

Job in Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: Lumen
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 71693 - 95588 USD Yearly USD 71693.00 95588.00 YEAR
Job Description & How to Apply Below

Lumen is seeking a Customer Success Consultant to support enterprise customers in maximizing the value of Lumen’s solutions. The role involves constructing success plans, managing metrics, and expanding customer relationships through upselling opportunities.

The ideal candidate will have over 5 years in customer success and a relevant bachelor's degree. Excellent communication and analytical skills are crucial. The position offers a competitive salary and comprehensive benefits package.

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