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Customer Care Representative
Job in
Montgomery, Montgomery County, Alabama, 36117, USA
Listed on 2026-07-11
Listing for:
Mindlance
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Manages Large Volume Of Incoming Phone Calls. Generate Sales Leads. Identify And Assess Customers' Needs To Achieve Satisfaction. Builds Sustainable Relationships And Trust With Customers Through Open And Interactive Communication. Provides Accurate, Valid, And Complete Customer Information. Meets Service Team Sales Targets And Call Management Quotas. Manages Customer Complaints. Provides Appropriate Solutions And Alternatives. Follows Up Ensure Resolution. Keep Records Of Customer Interactions.
Files Documents. Follows Communication Procedures, Guidelines And Policies.
EEO: "Mindlance Is An Equal Opportunity Employer And Does Not Discriminate In Employment On The Basis Of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
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