Ticket Support Specialist; SSI/SSDI
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-07-13
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking a frontline customer service representative to assist SSI/SSDI beneficiaries. You will handle inbound/outbound calls, emails, and web chat, providing clear information about the Ticket to Work program and available resources.
You’ll log and update cases, maintain data accuracy, and support service-level goals in a fast-paced environment. Requirements include a High School Diploma or GED and 1–2 years in call center or customer
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