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Construction Warranty & Customer Experience Specialist
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-07-18
Listing for:
Kb Home
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
KB Home in Montgomery, AL is seeking a Customer Service Warranty Representative to schedule subcontractors, evaluate warranty work, and process claims within 7 days for active and closed-out communities. The role also includes homeowner orientations and timely follow-ups.
You will manage warranty claims, hold subcontractors accountable, and support CSI targets while delivering professional service to homeowners and trade partners.
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