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Medicaid Customer Relations Operations Leader
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-07-24
Listing for:
Conduent
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Conduent is seeking a Customer Relations Operations Manager in Alabama to lead Medicaid Customer Relations Operations, serving as the primary contact for call centers and mailroom functions while ensuring exceptional service delivery to recipients, providers, and agency stakeholders.
This onsite role requires a Bachelor’s degree in a related field and 8+ years’ experience managing Medicaid or major healthcare payer operations, with strong call center leadership and excellent written and verbal
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