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Medicaid Customer Relations Operations Leader
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-07-24
Listing for:
Acentra Health, LLC
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Acentra Health, LLC is seeking a Customer Relations Operations Manager to lead Medicaid CPMS Customer Relations and related operations. This onsite role requires residence within commutable distance to Montgomery, AL, and entails up to four onsite days per week.
The ideal candidate will manage call centers and mailroom operations, ensure HIPAA compliance, and drive SLAs, KPIs, and customer satisfaction across Alabama's Medicaid programs.
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