USPS-Technical Solutions Rep IV, Public Trust or Secret Clearance|Tier I
Listed on 2026-08-03
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Customer Service/HelpDesk
HelpDesk/Support
USPS-Technical Solutions Rep IV, Public Trust or Secret Clearance|Tier I - (8)
Job Title
USPS-Technical Solutions Rep IV, Public Trust or Secret Clearance|Tier I
Job Type
Full-time
Education
High School
Entry Level
Category
Information Technology
Job Description
Service Desk/Help Desk - Public Trust
-US Citizenship (15 positions available) - Montgomery, Alabama
The candidate will be required to provide superior customer service in a contact/call center/help desk environment. The candidate will be required to answer general and technical questions from end-users regarding the navigation of government websites in a leveraged environment supporting multiple accounts.
Job Requirements
Qualifications:
To adequately perform the duties of the job, individuals must possess a minimum of 6 month customer service experience. An extensive background check and credit check will be conducted on all applicants. Candidates must be eligible to obtain a government security clearance and cannot be delinquent on any Federal Debt. The Federal Service Desk contact center hours are 7am
-7pm CST Monday-Friday and all interested candidates have to be available to work
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