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Strategic Customer Service Leader – End-to-End Excellence
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-08-25
Listing for:
Hartzell Engine Technologies LLC.
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Management
Job Description & How to Apply Below
Hartzell Engine Technologies (HET) seeks a strategic leader to head our customer service function, acting as the primary interface between inside sales, outside sales, and customer-facing support to ensure a seamless experience from quotation to post-sales support.
This role drives Quote-to-Cash optimization, aligns pricing, quoting, order management, and customer support with cross-functional teams, leads service and technical support, and reports metrics and strategic recommendations to senior
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