Airport Passenger Service Agent; United; MGM
Listed on 2026-08-30
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Customer Service/HelpDesk
Airport Operations & Services, Customer Service Rep
Airport Passenger Service Agent (United) - MGM
Unifi Aviation, LLC is seeking Airport Passenger Service Agents for the MGM location in Alabama. The position is non-exempt and part-time, offering flexibility with both A.M. and P.M. shifts.
The role involves providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits include flight privileges after 30 days, weekly pay for hourly employees, full-time starts at 30 hours per week, paid time off, comprehensive medical, dental, and vision insurance, 401k, exclusive discounts, and additional wellness programs.
Job duties include assisting passengers with a friendly welcome, handling ticketing and check-in, directing passengers through Customs, Immigration, and Quarantine, assisting ramp agents, pushing wheelchairs, adhering to safety procedures, and reporting safety and security incidents.
Qualifications include a high school diploma or GED, at least 18 years of age, and the ability to obtain credentials required as per airport or state or customs requirements.
Physical requirements include the ability to lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, grasp, climb, and crawl.
Working conditions include rotating shifts and hours, nights, weekends, holidays, overtime, and working in outside weather conditions which may include severe seasonal elements.
Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
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