Member Services Associate - Soccer
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-09-21
Listing for:
Young Men’s Christian Association of Greater Montgomery
Full Time
position Listed on 2026-09-21
Job specializations:
-
Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep, Event Management & Planning -
Sports/Fitness/Wellness
Recreation & Leisure, Event Management & Planning
Job Description & How to Apply Below
Position: Member Services Associate - Soccer
Location: Montgomery, AL
Job :122
# of Openings:1
This position is responsible for serving members and guests, maintaining memberservice control, answering member questions, and performing various other duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.- Greet and serve members and guests
- Greet members (by name) and visitors in a positive and professional manner as a representative of the YMCA; ensures the security of the facility enforcing policy regarding visitors
- Handle and solve member concerns
- Answer the telephone in a prompt, courteous manner – three ring rule applies
- No one left “on hold” for more than 30 seconds without personal contact
- Provide all needed information on phone messages taken and give correct information to callers
- Member sign-up and program registration all done correctly and in a timly manner
- Enter receipt information correctly for membership and programs
- Be accountable for all money collected during your shift. Money and receipt total should match
- Perform routine filing and copying as needed
- Maintain clean and professional appearance for self and facility. Wearstaff shirt. Wear nametag. (shorts and skirts of moderate length, no bluejeans)
- Understand and be able to apply emergency procedures
- Prepare fields for games, practices, and other activities going on at the facility.
- Referee our U4/U6 soccer programs when needed.
- Work concessions during programs and events.
- Must be available for Events/Tournaments held at the Soccer Complex.
- Opens and closes center as necessary. Ensures that buildingisempty and secured when closing at night.
- Must be able to work flexible hours including some weekends.
- High school diploma or equivalent minimum, degree pursuit/currently employed in service industry preferred
- Basic knowledge and use of computers
- High degree of accuracy with provided information
- Multi-task oriented
- CPR, First Aid, AED or within 30 days
- YMCA Safety Trainings
The YMCA of Greater Montgomery is proud to be an equal opportunity employer. Employment is subject to a background check.
Position Requirements
10+ Years
work experience
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