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CX Lead Product Designer — Healthcare Experience Architect
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-07-24
Listing for:
Baylor Scott & White Health
Full Time
position Listed on 2026-07-24
Job specializations:
-
Design & Architecture
UI/UX Design
Job Description & How to Apply Below
BSWH is seeking a CX Lead Product Designer to shape customer-centric digital experiences and guide the design of AI-enabled solutions for patients and families. The role collaborates with research, product, engineering, and CX leadership to turn strategy into intuitive, trustworthy experiences.
You will translate insights into flows, build prototypes, and lead design critiques while mentoring others and promoting scalable design systems across desktop, web, and mobile platforms.
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