AIr Force Education Technician Assistant ; master's degree

INFINISOURCE CONSULTING SOLUTIONS (ICS)

Infini Source Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private‑industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction.

Full-time, Contract

Education Technician Assistant

U.S. Air Force Eaker Center

The Associate of Applied Science Degree in Air Force Leadership and Management’s Studies, also known as the Air Force Civilian Associate Degree Program’s (CADP) focus is to provide foundational leadership, management, behavioral and air power development for Air Force civilians. The Ira

C. Eaker Center for Leadership Development administers the CADP program through the Civilian Leadership Development School (CLDS) based on its mission of providing civilian undergraduate and professional continuing education and workforce development integrated with the Total Force.

• Provide administrative support to the Air Force Civilian Associate Degree Program (CADP) and coordinate and integrate multiple functions related to student support processes, correspondence and liaison with students and internal and external organizations.
• Answer phone calls, manage the organizational email box and respond as appropriate, take meeting notes, make appointments and schedule meetings to support CADP processes, students and staff members.
• Act as a liaison with the AU library and other AF or AU research/library venues for course instructors, staff and students and may coordinate IT issues for access or identify research publications useful for both instructors and students, based upon instructor and CADP requirements.
• Coordinate the reception and ongoing interaction of proposed students into the program using processes within program and AU policies and program and AU Registrar system’s, to include: initial program registration; all course registrations, disenrollments, withdrawals, completions; and program graduation, withdrawals or disenrollments.
• Register students into the AU registration system’s, course and the learning content management systems as needed for full program and individual courses associated with the degree program, to include both required program major courses and AU courses identified as optional courses for elective credit based on identified degree plan requirements.
• Ensure each student is attached to the CADP education goal in AFVEC/AFAEMS and that a generic academic advising plan/sheet is uploaded into AU Registrar system/s and Air Force Virtual Education Center (AFVEC) before the end of the CADP orientation course (SOAR).
• Prepare and complete administrative documents, forms, and tracking sheets to process student actions, which may include (but is not limited to) items to transfer credit into the program, track student progress of completion of courses required in the program, inform students of status within program and validate program completion.
• Provide monthly statistics covering enrollments, drops, and course completions status by each course and graduations by class year to Chief, Student Services at the end of each month.
• Graduate the students by processing their names for insertion in AU Registrar systems and civilian personnel data system, if applicable.
• Serve as the first‑line customer service for all student questions and requests throughout the program, as well as basic CADP questions for potential applicants.
• Develop and update frequently asked questions and update how‑to sheets for earning management systems as necessary or as new issues arise; review for currency and accuracy at least every 6 months with corrections made NLT 3 ‑ 5 days after the currently and accuracy is identified.
• Track student progress within program.
• Register students for appropriate course, based upon student…