Customer Quality Engineer

Summary

Coordinate with engineering, purchasing and project leader groups for solving quality issues and launch/engineering changes of components. Also perform audits and implement new strategies.

• Develop and implement procedure for evaluating compliance to customer specifications and requirements.
• Develop and implement procedures and work instructions to select and evaluate suppliers.
• Develop and implement measurement and validation system for key supplier performance.
• Responsible for implementing corrective actions for suppliers' issue (internal, external and warranty).
• Implement top 3 worse supplier strategy.
• Proactively reducing variation and eliminating defects using tools such as Six Sigma and lean manufacturing.
• Administrate RMA’s for supplier issues.
• Administrate Supplier PPAP for engineering change, tool moves, tier III supplier changes, etc.
• Perform Early Containment for each Supplier PPPA.
• Perform Supplier Audits.
• Participate VA/VE cost reduction workshops with engineering and purchasing.
• Maintain Transys established KPI goals.
• Follow requirements of Quality policies and standards, such as, ISO 9001, TS16949, IATF
  16949.
• Adhere to 5S to keep work site clean and orderly consistently improving appearance of the team’s area. Active in following 5s—Sort, Set, Shine, Standardize, and Sustain organization of work area.
• Collaborate with Team Members, Team Leaders, Group Leaders and/or other members of Hyundai Transys to be active contributors to the team.
• Attend all required training as assigned.
• Comply with and promote company practices and policies in all areas including Safety, Standards of Conduct, Quality, Performance, and Communication.
• Be flexible in work to support continuous improvement activities that will ensure personal and company growth.
• Other duties as assigned.

• Bachelor’s Degree in Mechanical, Industrial, or Electrical Engineering or equivalent experience.

• 3-5 years of experience in the area of welding and frame assembly.
• Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods.
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

• Proven experience with Design Failure Mode Effect Analysis.
• Successfully apply Process Failure Mode Effect Analysis.
• Concrete understanding and application of fundamentals of GD&T.
• Knowledge and understanding Six Sigma principles.
• Proven proficiency of geometric dimensioning and tolerances.
• Full working knowledge of APQP process, flowcharts, work instructions, and control plans.
• Familiarity with IATF 16949 or ISO/QS 9000 preferred.
• Must be a team player and work well with others in process development, corrective action and problem solving.
• Excellent statistical analysis ability.
• Ability to have a strong focus and adherence to compliance targets.
• Proven experience with complex data and problem analysis, root cause techniques, and solution.
• Excellent critical thinking, problem solving and decision making skills, with an emphasis on being proactive.
• Ability to interact positively with people of diverse cultural backgrounds and levels with company/customers.
• Must have effective oral and written communication skills with all levels of employee/customer.
• Must be proficient using MS Office applications such as Excel, Word, PowerPoint; SAP experience a plus.

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk and hear.
• Frequently required to sit, stand, bend at the knees and waist, and walk.
• Required to use hands to type, handle objects and paperwork.
• Required to reach and hold on to items at chest level or reach above the shoulder.
• Must be able to lift, push, pull…