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Commercial Loan Servicing Manager – Closings & Compliance

Job in Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: MAX Credit Union
Full Time position
Listed on 2026-05-27
Job specializations:
  • Finance & Banking
    Loan Servicing
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
  • Prepares, reviews, and ensures the accuracy and completeness of all commercial loan closing documentation.
  • Coordinates and processes loan packages for all newly approved and renewed loans, ensuring timely imaging and filing.
  • Works closely with legal counsel to facilitate closings, including ordering and reviewing title work, flood certifications, and environmental reports.
  • Ensures the proper execution of all loan documents and performs post-closing reviews for completeness and compliance.
  • Tracks and manages receipt of recorded documents such as mortgages, final title policies, and assignment of rents and leases.
  • Orders and manages commercial real estate appraisals and inspections as required.
  • Funds new loans and approved construction draws; manages payment posting, including manual corrections for rejected payments.
  • Oversees partial releases, ensuring accurate parcel identification and receipt of appropriate payoff amounts.
  • Monitors and tracks member insurance coverage, ensuring adequate protection on all collateralized loans.
  • Maintains active communication with members to resolve servicing inquiries and provide loan-related guidance as needed.
  • Opens business deposit accounts in coordination with the lending process when required.
  • Serves as department administrator for Laser Pro and FICS Commercial Servicer systems.
  • Maintains system updates, applies quarterly releases, and tests new features for operational readiness.
  • Adds, deletes, and trains system users, ensuring secure and appropriate access to servicing platforms.
  • Troubleshoots and resolves system integration issues in partnership with the IT Department.
  • Produces and distributes accurate monthly, quarterly, and annual reports on commercial loan activity.
  • Completes and distributes annual borrower tax forms (e.g., 1098), and submits IRS reports accordingly.
  • Manages compliance documentation for participation loans and ensures proper commitment delivery.
  • Balances general ledger accounts in coordination with the Accounting Department and maintains loan conversion schedules (e.g., construction to permanent).
  • Ensures timely mailing of payment and delinquency notices; generates and analyzes weekly past-due reports.
  • Attends industry conferences and training events to stay informed of regulatory changes and system upgrades.
  • Maintains a member first mindset.
  • Upholds core values and builds team member and customer relationships.
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