Emergency Communications Dispatcher

The fundamental reason this position exists is to perform the technical work needed to process calls for emergency and non-emergency assistance, and to dispatch fire and police responders to those requests for services. The work responsibilities of this position include answering emergency and administrative calls, providing pre-arrival and post-dispatch instructions as warranted, and dispatching the most appropriate emergency response personnel using a computer-aided dispatch (CAD) system and a land mobile radio network.

Employees in this position will learn to dispatch radio systems for fire and police. Emergency Communications Dispatchers are direct reports to the Emergency Communications Supervisor.

A high school diploma or GED, and two (2) years of medical, fire, or police dispatch experience, or one (1) year of experience working as a communications operator with a public safety organization using a computer-aided dispatch system (CAD) is a must.

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Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered.

Applicants must be at least 18 years of age, be able to type at least 32 wpm, and sign a willingness statement. As a condition of continued employment, you must pass a criminal background check (to include criminal and driving history reviews) and a drug test. You must be willing to respond to the Emergency Communications Center to meet community service expectations during emergencies, disasters, and other significant events, adhering to directives from organizational leadership.

The City of Montgomery's Emergency Communications Center operates around the clock, every day of the year. Successful candidates must be available for shifts outside typical business hours, including weekends and most holidays. However, employees are compensated accordingly for their flexibility and dedication.