Assistant Director of Clinical Operations

Under general direction, supports the monitoring, coordination, and evaluation of operational activities within the designated market. Collaborates with key stakeholders on clinical and non-clinical policies and practices. May perform any duties of the Director of Clinical Operations as assigned or in the Director’s absence.

Essential Duties and Responsibilities:

• Assists the Director in researching and learning new emerging technologies and trends.
• Supports the maintenance of appropriate non-provider clinical staffing levels and may assume primary responsibility as directed.
• Assists in developing and implementing strategies to ensure operational integrity between clinical and non-clinical departments.
• Keeps staff informed of changes affecting the organization under the guidance of the Director.
• Assures staff compliance with all clinical and non-clinical policies.
• In collaboration with the Compliance and Quality teams and under the direction of the Director, ensures compliance with legislative, legal and regulatory body requirements.
• Monitors outside professional and non-professional services (i.e.: legal, accounting, radiology, laboratory, occupational health, housekeeping, etc.) as assigned.
• Serves as a patient safety and infection control resource and may act as subject matter expert in the absence of or as directed by the Director.
• Supports management of the Quality Net relationship and may serve as liaison to the CDC when assigned.
• Monitors and reviews MHCC freestanding AS Facility Survey (COMAR 10.24.04) under the direction of the Director.
• Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone’s efforts to succeed.
• Independently works through situational issues and uses problem solving skills to achieve desired outcomes.
• Participates in developing and implementing strategic initiatives under the direction of the Director.
• Facilitates creation and/or expansion of programs and services as assigned.
• Assists with planning, facilitating, and accurately recording meetings as required for surgery center compliance.
• Implements and monitors approved policies and procedures.
• Communicates appropriately with the management team, physicians, and the Director, keeping them informed of key issues as they arise.
• Ensures all non-provider clinical staff are appropriately trained and involved in ancillary programs.
• Works with appropriate vendors, as directed, to ensure maximum effectiveness of ancillary programs.
• Assists in the development and opening of new facilities, as needed.
• Ensures appropriate staff are completing regulatory reporting requirements.
• Facilitates workers compensation program activities (which may include ordering medication, properly recording and sending out medication for destruction, training staff on dispensing, etc.) under the direction of the Director.
• Participates in and completes all mandatory trainings.
• Checks and responds to work e-mail at least twice per shift.
• Maintains high-level of product and service knowledge.
• Other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree (B.S.) in a related field of study with a minimum of 2 years of management experience in a health care environment; OR equivalent combination of education and experience.
• To perform this job successfully, an individual should have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Must have prior experience working with Joint Commission, Accreditation for Ambulatory Health Care (AAHC), or Center for Medicare and Medicaid Services (CMS) standards and…