Room Inspector

Overview
Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, and we’re focused on people and a memorable experience for our Team Members and guests. We seek individuals who work well together for a unified purpose. We are looking for accomplished leaders with a passion to serve others, strong communication, and adaptability. If this describes you, consider joining our Team.

Housekeeping Room Inspector (Supervisor) — The Housekeeping Room Inspector (Supervisor) is responsible for supervising the floors and inspecting all rooms before turning them as occupied clean or vacant ready in the property management system. The Housekeeping Room Inspector is responsible for training and coaching housekeeping team members to ensure cleanliness standards are met at all times.

• Competitive Salary
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• 401k with employer MATCH
• Paid PTO
• Uniforms Provided for most positions
• Team Member Hotel Discount Program

• Coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas
• Inspect guest rooms and public outlets daily to ensure the quality assurance program is followed
• Act on assignments from the Executive Housekeeper or Assistant Executive Housekeeper
• Prepare weekly inventory, check in supplies, and report discrepancies
• Inform the Housekeeping Management Team of needed supplies and create purchase orders as needed
• Keep the Housekeeping Management Team informed of pertinent department information
• Assist in the direct training program of new housekeeping employees
• Complete the daily housekeeping report
• Follow up to ensure maintenance requests are handled efficiently for guest rooms and department equipment
• Provide a safe work environment by following company safety and security policies and procedures
• Perform cleaning duties on slower days or when staff shortages occur
• Possess knowledge of opening/closing procedures for the housekeeping department as needed
• Physically inspect rooms daily to ensure brand standards and overall cleanliness and readiness for guest check-in
• Provide feedback to Room Attendants regarding deficiencies in rooms
• Clean/prepare rooms as needed
• Ensure maintenance issues are reported immediately
• Communicate room status to all divisions
• Assist with all training efforts throughout the housekeeping department
• Promote and enforce the brand culture within the housekeeping department
• Ensure rushed/transferred rooms are handled smoothly and efficiently
• Ensure housekeeping carts are organized and ready for daily work
• Operate with a guest satisfaction urgency and strive for 100 percent guest satisfaction
• Promote teamwork at all times
• Monitor and log key control
• Provide guests with information about hotel services, facilities, and amenities
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage and providing training; ensure proper labeling of hazardous supplies per regulations
• Work closely with Front Office to ensure guest room satisfaction
• Properly report and log Lost and Found items and complete required documents
• Ensure storage areas are locked and housekeepers’ sheets and executive housekeeper sheets are submitted to the front desk before leaving
• Maintain cleanliness and upkeep of public areas
• Strive for excellence in the hotel
• Other duties as assigned

• Housekeeping experience required
• Previous supervisory experience preferred
• Previous commercial cleaning and/or guest service experience preferred
• Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures
• Ability to work quickly under pressure
• Ability to follow direction and instructions
• Ability to read in English and to print and speak simple sentences
• Ability to perform simple arithmetic
• Strong attention to detail

• Frequent walking and standing for entire shift
• Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying
• Use of hands to operate cleaning equipment and perform scrubbing/washing duties
• Push carts weighing up to 200 lbs
• Occasionally lift and/or move up to 50 pounds
• Visual acuity to inspect cleanliness of rooms and surfaces
• Standing for long periods
• Regular exposure to fumes and chemicals
• Occasionally work in outdoor weather conditions
• Occasionally exposed to wet and/or humid conditions
• Noise level may be moderate to loud
• Work environment is often high stress and mentally demanding

• Must be dependable and productive
• High school education or equivalent required; some college preferred
• Minimum 1 year of housekeeping experience in hospitality preferred

EEO Employer