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Guest Experience Director – Tours & Visitor Center
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-07-18
Listing for:
Brown-forman
Full Time
position Listed on 2026-07-18
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep -
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Brown-Forman Woodford Reserve Distillery is seeking a Guest Services Manager to coordinate all front-of-house operations at the Welcome and Visitor Center. You will lead a diverse team of tour guides and hospitality staff, manage ticketing, scheduling, and guest relations, and work with managers to improve the visitor experience.
The role involves overseeing daily tours, staffing, and collaborations with Bar and Retail managers, with a focus on hospitality excellence and brand-aligned programs.
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