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Guest Experience Agent – Front Desk & Concierge

Job in Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: TPG Hotels & Resorts
Full Time position
Listed on 2026-07-29
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 34000 USD Yearly USD 28000.00 34000.00 YEAR
Job Description & How to Apply Below

TPG Hotels & Resorts is seeking a Front Desk Agent in Montgomery, AL. You will warmly greet guests, verify reservations, and manage check-ins/check-outs while handling payments accurately. You’ll respond to phone and email inquiries, manage bookings, and assist guests with requests and local recommendations.

The role requires strong communication, organization, and the ability to multitask in a busy hotel environment, with collaboration across departments to ensure guest satisfaction.

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