Learning and Development Coordinator

Learning and Development Coordinator

The Learning and Development Coordinator leads and coordinates Carastar Health’s employee learning, orientation, workforce development, and organizational training functions. This position is responsible for designing and administering a structured learning framework that supports employees from new‑hire orientation through ongoing professional development, leadership development, and required annual education. The Coordinator serves as the primary owner of the Workforce Development Academy and partners with HR Generalists, the HR Specialist, department leaders, clinical training resources, Information Technology, Health Information Management, and other stakeholders to ensure employees receive timely, consistent, role‑appropriate training and are prepared to perform their responsibilities safely, effectively, and in compliance with Agency and regulatory requirements.

• Plan, coordinate, administer, and continuously improve the Workforce Development Academy and Carastar Health’s overall employee learning and development framework.
• Lead and facilitate the core new‑hire orientation program, including organizational culture, mission and values, HR policies, benefits, payroll and timekeeping education, compliance, workplace expectations, and other assigned orientation content.
• Develop and maintain standardized orientation curricula, facilitator guides, presentations, training materials, job aids, checklists, and learning resources.
• Partner with the HR Specialist to receive finalized new‑hire rosters, start‑date information, completed pre‑employment requirements, and onboarding documentation necessary for orientation readiness.
• Partner with HR Generalists to identify onboarding concerns, employee development needs, performance trends, retention risks, and training opportunities requiring targeted learning interventions.
• Coordinate with department leaders and clinical training resources to transition employees from core orientation into role‑specific academies, department integration, mentoring, shadowing, and competency validation.
• Coordinate and track the 30‑, 60‑, and 90‑day onboarding and development process with HR Generalists, supervisors, and department leaders; monitor completion and elevate overdue requirements or identified concerns.
• Develop, schedule, coordinate, and facilitate instructor‑led, virtual, blended, and self‑directed employee training programs.
• Conduct organizational and departmental training needs assessments using surveys, performance evaluations, compliance findings, incident trends, employee feedback, leadership input, and workforce data.
• Develop and maintain annual organizational training plans aligned with strategic priorities, regulatory requirements, accreditation standards, workforce needs, and identified performance gaps.
• Coordinate mandatory and recurring education, including CPR/First Aid, Therapeutic Options/CPI, HIPAA, OSHA, emergency preparedness, workplace violence prevention, infection prevention, cybersecurity, and other Agency‑required training, in partnership with subject‑matter experts.
• Maintain a centralized training and compliance calendar and coordinate schedules to support operational coverage.
• Administer the Learning Management System (LMS), including course assignments, learning plans, completion tracking, user support, reporting, and routine data‑quality review.
• Track employee training completion, continuing education, certifications, competencies, and required renewals; provide reports and timely escalation of deficiencies.
• Maintain training documentation required for personnel records, audits, accreditation, funding, licensing, and regulatory reviews; coordinate record handoff and filing with the HR Specialist.
• Develop dashboards and recurring reports on orientation completion, mandatory education compliance, 30/60/90‑day onboarding, training participation, leadership development, and workforce development metrics.
• Evaluate training effectiveness through participant feedback, knowledge assessments, competency results, performance measures, retention trends, and other outcome data.
• Develop and coordinate…